Privacy Policy

At Slay Queen, your privacy is our top priority.
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

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1. Information We Collect

When you interact with Slay Queen, we may collect the following types of information:

a. Personal Information

When you make a purchase or create an account, we collect details such as:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (securely processed through trusted gateways)

b. Non-Personal Information

We may also collect data such as:

• Browser type, device information, and IP address

• Pages visited, time spent on site, and referral sources

• Cookies to enhance your browsing experience

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2. How We Use Your Information

Your information helps us deliver a seamless shopping experience. We use it to:

• Process and deliver your orders

• Send order confirmations and updates

• Respond to your inquiries and provide customer support

• Improve our website, services, and product offerings

• Send promotional emails (only if you’ve opted in)

We never sell, trade, or rent your personal information to third parties.

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3. Data Protection & Security

We use industry-standard SSL encryption and secure payment gateways to protect your data.
All personal information is stored safely, and access is restricted to authorised personnel only.

Your payment details are not stored on our servers — all transactions are processed through secure, verified payment platforms.

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4. Cookies

Our website uses cookies to enhance your shopping experience by remembering your preferences and analysing site traffic.
You can choose to disable cookies in your browser settings, but some features of our site may not function properly without them.

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5. Third-Party Services

We may use third-party tools (such as Shopify, analytics, or marketing integrations) that collect limited data necessary to perform their services. These providers follow strict privacy and data protection standards.

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6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Opt out of promotional emails at any time

• Request information on how your data is being used

To exercise your rights, please contact us at [insert your customer support email].

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7. Retention of Data

We retain your information only as long as necessary to provide our services and comply with legal obligations. Once no longer needed, your data is securely deleted.

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8. Changes to This Policy

Slay Queen reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.